Accessible Communications & Student-Facing Services

This is part of the Practical A.I. Tools for Inclusive Education series. Audience: Student services, admissions, advising, financial aid, marketing, and communications staff (administrators welcome)

Institutions must ensure that emails, forms, websites, and student-facing materials are accessible, clear, and usable for all. This session focuses on the full lifecycle of student-facing communications—from creation to remediation introducing practical approaches aligned with WCAG 2.1 Level AA and accessibility requirements for digital communications and services.

Experiential Workshop

A.I. assistants make accessible communications achievable for every staff member—without requiring specialized technical expertise.

• Create accessible emails, forms, and communications from scratch using A.I.
• Transform existing materials into ADA-compliant, student-ready content
• Apply plain language, structure, and WCAG standards in real scenarios
• Design communications aligned to student services workflows and requirements
• Use A.I. to generate alt text, improve clarity, and streamline your work
• Leave with ready-to-use tools, prompts, and resources for immediate use

Register for this Zoom training here.